Technical Services

Hardware provides a range of technical services that can be tailored to your exact requirements.


Hardware technical services

Technical Services

Mass CPE Deployment

We can combine a range of our existing services to fully manage the mass deployment of CPE devices into your customer base.

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Project Management

PRINCE certified Project Managers that can fully manage or augment your own project manager acting as a touchpoint between organisations.

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The ability to pre-stage equipment is vital and integral if a deployment is to be successful.

Staging Facilities


Our Engineers can help you understand more about your environment and ensure it is operating as it should.

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On-Site Deployment

We can provide a team of engineers to install equipment at your site or remote datacentre to remove this burden from your team.

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Network Design

We offer a comprehensive vendor agnostic approach to network design and focus on solving business requirements.

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Mass CPE Deployment

The following services can be incorporated into an overall Mass CPE Deployment engagement and can be tailored to meet your requirements:

  • Project management
  • Virtual warehousing to store equipment until required
  • Initial consultancy to define template configurations
  • Pre-configuration of devices prior to shipping
  • Full testing of configured devices, with test results provided
  • Global logistics
  • Onsite engineer to install, test and cut-over
  • Supply of test results

Project Management

Contact your account manager today to see how our team can help you deliver your next Project. Typically, an engagement of our team involves:

  • Initial scope the project
  • Define roles and responsibilities of the team
  • Set key objectives and deliverables
  • Create a project plan and define Milestones
  • Manage supply of equipment and engineering resource
  • Work with your IT department to manage change control
  • Provide full project documentation
  • Manage project and scope change


We can partner with your infrastructure team to identify issues within the environment and tailor solutions to meet your needs.

  • Audit of environment to identify End of Life equipment
  • Review of configuration to ensure best practises are being followed
  • Audit of software versions to identify published issues or ‘bugs’
  • Onsite review of physical installation of equipment
  • Investigation into issues within the environment
  • Documentation review and update
  • Staff skills assessment and training recommendations
  • Capacity and upgrade planning
  • Migration planning of services and hardware
  • Skills transfer

On-Site Deployment

We have an extended team of engineers that can provide the physical installation of equipment allowing your engineers to concentrate on other aspects of the project. Our engineers can provide the following services:

  • Physically install equipment (rack and stack)
  • Cable devices based on a provided cable map
  • Install and configure new devices
  • Migrate existing services onto new hardware
  • Replace old equipment
  • Deploy new environments based on updated hardware
  • Update existing cabling and redeploy devices
  • Equipment decommissioning and relocation
  • Document deployment

Network Design

When refreshing a network, the design and planning phase of the project are the most critical as they are the foundations of the environment and mistakes can lead to it being unmanageable. We understand this and offer a range of services that cover:

  • Device selection and recommendations
  • High Level Design documentation
  • Low Level Design documentation
  • Implementation planning
  • Proof of Concept
  • Technology demonstrations
  • Vendor selection and recommendation
  • Security design

Ready to Talk?

Hardware sales and technical experts can help you select the solutions that your business needs. Get in touch and we'll be happy to help:

By Telephone

+44 1285 771600

By Contact Form

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